Overview
An increasing number of volunteer positions involve a level of trust. As a way to establish trust, many organisations now ask current and prospective volunteers to undergo police clearance checks. For a number of industries and roles undertaking a Police Check is a statutory requirement.
The Volunteer Police Checks provided by Information Brokers can fulfil this requirement by returning a Nationally Coordinated Criminal History Check, which is taken from the National Police Checking Service database.
Who Is It For?
A Volunteer Police Check can be ordered by any individual who requires a police clearance for an unpaid position. (eg. student placement / coach of the local sporting team)
Business accounts are available for organisations that need to process multiple or frequent checks – more information
What Do You Get?
Upon completion of a Volunteer Police Check, the results are issued as a Nationally Coordinated Criminal History Check certificate.
The certificate will display your full name, date of birth, purpose of the check & if any Discloseable Court Outcomes are recorded against your name. Discloseable Court Outcomes can include:
- Court appearances
- Pending Court Cases
- Findings of guilt in any court (with or without conviction)
- Good behaviour bonds or other court orders
The type of disclosable information will vary depending on; the purpose of the check & the relevant spent conviction legislation in each State and Territory.
The Application Process
Applying for a Volunteer Police Check is simple – the application process is paperless & can be completed online via the Information Brokers website. The only requirements are that you provide true & correct information, along with 4 selected ID documents for verification purposes.
1. Initial Details and Payments
Start your application by entering some basic details – full name, gender and date of birth – then add the application to your cart, checkout & process your credit card payment.
To streamline an application, upfront payment is required, as it allows us to keep track of your application – it also lets you save your progress and return to the application at any time. We do not keep or save any credit cards in our system.
2. Further Details
Upon payment, your application is saved in your account and can be completed at any time.
At this step, you just need to provide a few more details such as the purpose of the check (e.g your volunteering role) & some more personal details (including previous names & address details)
3. Upload ID Documents
Finally, you just need to upload ID documents, so we can verify your identity. A guide and calculator for ID documents is built into the application form, to let you know which documents you can upload.
4. Receive your Result
Once completed, the Nationally Coordinated Criminal History Check result will be emailed to you as a PDF certificate (a copy is also stored in your account). You can then print the certificate or email it directly to the person that needs to view the results.
For peace of mind, anyone viewing the certificate can verify it via our online verification tool.
Processing times will vary & are based on whether your details have a potential match in the National Police Checking Service database.
70% of applications are completed within a matter of minutes – whilst the remaining 30% require manual review & can take a number of business days to complete.
Why Go With Information Brokers?
Information Brokers is dedicated to providing the highest standard in search and intelligence services – it's why we're the only company to provide an all-encompassing range of company, personal, property and web services all in the one location.
Our expert local support staff are on hand to help you with any queries, guaranteeing a high level of customer service and satisfaction. With accreditation from The Australian Criminal Intelligence Commission (ACIC) to access the National Police Checking Service (NPCS) and deliver authentic reports, our products are up-to-date, verified and processed securely with 256 bit encryption security.
This service is conducted 100% online without the need to send forms or go to a post office, as the online forms enable fast transfers and results.
